Customisation

All CCTracker features can be customised to meet your business process and reporting requirements.

• Customize the issue workflow to follow your business process.
• Define events, states, and transition rules in the workflow.
• Customize field values and field labels.
• Configure parent/child field relationships.
• Customize the issue list to contain fields that pertain to your project.
• Define
  • States
  • User roles and assign these roles access rights
  • Priorities
  • Severities
  • List types such as milestone lists, risk lists, issue lists, feature request lists, action item lists
  • Classes of problems for each project, e.g. hardware, software, documentation
  • Releases for each project
  • Pages for specific user groups, e.g. for integration with public website for submission of issues