CC Tracker

CCTracker is a powerful, easy-to-use Web-based collaboration tool to help companies track business and project issues with optimum resource utilisation.

CC Tracker is a flexible system incorporating:
  • Tracking -- Tracking reported bugs, defects, business issues, enhancement requests, etc.
  • Workflow -- Automatic routing and notification to get issues resolved.
  • Process enforcement -- Managing and enforcing your company's process of resolving issues.
  • Status -- Up-to-the-minute project information and status to team members everywhere to foster collaboration.
  • Communication -- Capturing discussions and sharing knowledge.
  • Reports -- provide Managers with summary overviews of issues within their field of responsibility
  • Accountability -- History and audit trail
As a browser-based application, CC Tracker can be rapidly deployed to both internal and external people, thereby supporting teams in a distributed environment.
 
CC Tracker is available as a self hosted solution or as a managed service.
 

Bespoke for your Organisation

The core functions can all be customised to follow the processes and responsibilities that your organisation uses. Extra fields can be added to match your particular data needs.
 
For each field in an issue, you can decide whether it is mandatory, visible to users in certain roles or locked at certain statuses.
 
The appearance of the application can be customised for your organisation and integrated into your current website or intranet if required.
 
 
 
Please contact CC Technology for a confidential discussion of the challenges that your organisation is facing and how CC Tracker may help you.

Specific Applications of CC Tracker

Complaints
CC Tracker Complaints manages the processing of complaints within the performance more >

Prince2 Project Management
CC Tracker Prince2 makes the Risk Register, Issues Log, Quality Log and Lessons Learned Log accessible to the members of your project team. more >

Freedom of Information
CC Tracker FOI brings workflow management to the timeline compliance, task management and correspondance. Advanced reporting assists the planning and quarterly reporting. more >

 

Futher solutions are described in Ready Solutions >.